Work/Software/Remote

Dev Task Automation with Jira, GitLab, and AI

An engineering team was spending 40% of their sprint on routine tickets. We built a pipeline that reads Jira tickets, generates code, creates merge requests, and moves tickets to review — so engineers can focus on the hard stuff.

AI EngineeringDevOps IntegrationAutomation
Diagram of ticket-to-code automation pipeline.
The problem

This SaaS company's engineers spent nearly half their time on routine work: config changes, copy updates, simple CRUD operations. Senior engineers were constantly context-switching between strategic work and boilerplate. The backlog grew faster than the team could clear it.

What we built

We connected Jira, GitLab, and Claude. When tickets are tagged for automation, the system extracts requirements and codebase context, generates implementation code following the team's patterns, creates a merge request, runs tests, and moves the ticket to review. Engineers review and approve rather than write from scratch.

What changed

Routine tickets that took an average of 4 hours now take under 45 minutes. Engineers got back 15+ hours a week for complex feature work. The backlog cleared 3x faster. Junior developers learned the codebase faster by reviewing well-structured generated code.

Results

What happened

  • ·Routine tickets: 4 hours → under 45 minutes
  • ·Engineers reclaimed 15+ hours per week
  • ·Backlog cleared 3x faster
  • ·Consistent code patterns across implementations
Routine Task Time
4 hrs → 45 min
Backlog Speed
3x faster

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